ICT Officer - Solution Analyst
Date: 6 Nov 2025
Location: Brisbane, QLD, AU, 4102
Company: Brisbane Catholic Education
About Brisbane Catholic Education
Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with parents, governments, and the wider community, BCE fosters social responsibility, self-discipline and Catholic values in all its students. We offer a supportive working culture where care for the individual is an important part of our ethos. Arrive at work every day to a welcoming and compassionate environment, knowing that you'll be supported to take care of what's important to you. Learn more about Brisbane Catholic Education.
About our team
The Digital Solutions team handles the planning, development, implementation, and support of digital technologies and solutions for Brisbane Catholic Education. We ensure that enterprise systems, data, and applications are reliable, secure, and well-integrated. Our agile approach allows us to quickly adapt to changes and deliver high-quality digital services. Join us to create innovative solutions that empower the BCE community and support its mission and vision.
Summary
As an ICT Officer – Solution Analyst, you’ll join our Digital Solutions team to support and enhance information systems and services that underpin learning, teaching, and administration across BCE schools and offices. In this key role, you’ll deliver technical support, analysis, and development for teaching and learning applications (including SharePoint, Teams, OneNote, and mobile apps), while collaborating to resolve issues, improve operational processes, and drive system enhancements for continuous growth and efficiency.
- Location: BCEO Woolloongabba
- Work hours: Fulltime | Flexible working arrangements available
- Status: Fixed Term | November 2025 to December 2026
- Salary: $106,702 - $118,554 plus super
- Ad Close date: 17 November 2025
- Contact: CareersBCE@bne.catholic.edu.au
About the opportunity
In this position you will:
- Deliver high-level technical support and operational management for information systems and services across BCE schools and offices
- Support, analyse, and maintain applications developed by the Learning and Student Technology team, including key teaching and learning tools (e.g., SharePoint, Teams, OneNote, mobile apps)
- Developing procedures and guidelines to promote service and system improvements
- Collaborate within an agile team to design, develop, implement, and enhance software solutions, while sharing technical expertise and maintaining documentation
- Contributing to problem-solving initiatives, and handling complex issues within delegated authority where precedents and procedures are not clearly defined
- Presenting operational information and services to engage, influence and guide clients and peers
- Liaise with team members and stake holders to resolve technical issues, provide solutions to complex problems, and drive performance improvements
About you
To be successful in this position you will:
- Provide general advice.
- Experience supporting enterprise-level applications
- Create and maintain accurate documentation with a high attention to detail
- Stakeholder engagement ensuring information flow in a timely and inclusive manner
- Experience with scripting languages such as PowerShell and BAT
- Experience working with product vendors such as Microsoft
- Experience supporting SharePoint (OnPrem and Online)
- Experience supporting the Office 365 Suite
- Provide information to a range of internal and external stakeholders in response to direct queries
- Investigate issues and concerns and providing advice and information in line with policy and procedures
- Tertiary qualifications (Degree or Diploma) in Information Technology
Eligibility and Safeguarding requirements:
- Eligibility to work in Australia for the duration of the appointment
- Positive Notice Blue Card for working with Children.
Why choose BCE
Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards:
- Opportunities for career advancement and professional development
- Competitive remuneration and flexible work arrangements (position dependent)
- Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
- Salary packaging and salary-sacrificing options
- Active staff social club and wellness programs
- Personal support for our employees and families through the Employee Assistance Program.
Please note applications for this position may be considered as they are received, and an appointment made prior to the advertised close date.
Everyone at BCE models and fosters a commitment to the safeguarding of children and promotes a culture where student protection is everyone’s responsibility. The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.
Equity and inclusion are at the core of our Catholic values and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this position.
By choosing to continue, you agree to the Privacy Policy (Employment Collection Notice which includes being contacted by Brisbane Catholic Education in future if a similar position becomes available) and to be included in BCE’s talent pools for future opportunities. Show Privacy Policy
