Senior Advisor School Operations and Programs

Summary

Join a team that sits at the centre of school support, policy implementation, and operational improvement across Brisbane Catholic Education. As the Senior Advisor School Operations and Programs, you will provide trusted advice to schools, manage complex feedback and complaints matters, and work collaboratively with stakeholders to strengthen compliance, risk management, and operational capability. This role offers the opportunity to make a meaningful impact across the system while building strong partnerships with school and BCEO leaders.

• Location: BCE Office - Woolloongabba 
• Work hours: Full-time | Flexible working arrangements available 
• Salary: $137,560 - $152,836 + super 
• Status: Fixed Term | January - July 2027
• Ad close day: 30 November 2023
• Contract us: CareersBCE@bne.catholic.edu.au 

About the opportunity

In this position you will: 

• Provide specialised advice and support to schools on BCE policies, procedures, operational matters, and compliance requirements 
• Manage school feedback and complaints processes from initial enquiry through to resolution, ensuring matters are handled professionally and in line with BCE expectations
• Undertake investigations, document findings, and prepare high-quality reports and recommendations
• Contribute to the development, implementation, and evaluation of policies, processes, programs, and resources that support school operations
• Analyse data, synthesise research, and prepare evidence-based reports to inform decision-making and continuous improvement
• Partner with schools and BCEO teams to strengthen operational compliance, risk management, and performance practices
• Lead and contribute to projects that support the effective operation of BCE schools and system-wide initiatives
• Deliver guidance, professional learning, and capability-building support to school leaders and staff

About you

To be successful in this position you will bring relevant contemporary skills and experience including:   

• Experience providing advice and support in operational, compliance, policy, education, or business environments
• Strong investigation, problem-solving, and analytical skills, with the ability to manage complex and sensitive matters
• Excellent stakeholder engagement skills and the ability to build trusted relationships across schools and support teams
• Experience preparing high-quality reports, correspondence, submissions, and recommendations
• The ability to balance competing priorities and manage multiple pieces of work in a dynamic environment
• Strong judgement, attention to detail, and a commitment to achieving positive outcomes
• Tertiary qualifications in education, business, project management, or a related discipline, or equivalent experience

Eligibility and Safeguarding requirements: 

• Eligibility to work in Australia for the duration of the appointment  
• Positive Notice Blue Card for working with Children

Why choose BCE

Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards: 

• Opportunities for career advancement and professional development
• Competitive remuneration and flexible work arrangements (position dependent)
• Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
• Salary packaging and salary-sacrificing options 
• Active staff social club and wellness programs 
• Personal support for our employees and families through the Employee Assistance Program.
• Fitness Passport access – discounted membership giving you flexible access to a wide network of gyms, pools and fitness facilities for you and your family.