ICT Admin Support (Level 3) - St Peter Claver College, RIVERVIEW
Date: 15 Aug 2025
Location: RIVERVIEW, QLD, AU, 4303
Company: Brisbane Catholic Education
About Brisbane Catholic Education
Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with parents, governments, and the wider community, BCE fosters social responsibility, self-discipline and Catholic values in all its students. We offer a supportive working culture where care for the individual is an important part of our ethos. Arrive at work every day to a welcoming and compassionate environment, knowing that you'll be supported to take care of what's important to you. Learn more about Brisbane Catholic Education.
About our school
Looking for an exciting career opportunity in education? Look no further than St Peter Claver College!
As a Catholic school in the Marist tradition, we have been providing high-quality, co-educational experiences to students in the Ipswich region since 1976. We believe in offering contemporary learning experiences and subject offerings that appeal to students across the academic spectrum.
Our teachers are committed to knowing each student as an individual and supporting them in achieving to their utmost capabilities; complemented by contemporary classroom environments and state of the art resourcing.
If you are passionate about education and looking to make a difference in the lives of young people, we invite you to join our dynamic team at St Peter Claver College. Explore our school website to learn more about us.
Summary
Deliver dynamic support across a wide range of ICT tasks to optimise and elevate the school’s operations.
- Location: St Peter Claver - Riverview (S)
- Start date: 01/09/2025
- Work hours: 38.00 hours per week
- Salary: $34.1716/hr + super (School Salary Scale)
- Status: Full Time Continuing
- Ad close date: 31/08/25
- Contact: (07) 3810 5900
About the opportunity
In this position you will be responsible for:
- Contributing to the effective running and maintenance of the ICT network infrastructure and ICT initiatives and projects within the school
- Assisting in the development, maintenance and operations of school ICT administrative systems and information databases, recommending improvements to systems and processes
- Installing new equipment and software and undertaking preventative maintenance and routine repairs of computers and associated equipment throughout the school
- Providing technical advice regarding network computers, equipment, software applications and resources in developing learning programs
- Diagnosing and resolving ICT incidents and issues and contributing to the improvement of ICT services through the escalation of relevant incidents, requests and problems
- Oversee and co-ordinate College ticketing system for jobs to be allocated and actioned in a timely manner
- Manage staff support requests submitted via Help Desk. Discuss these requests with the IT Systems Manager
- Logging and liaising with laptop support vendors whenever ADP or Warranty issues arise
- Issue staff and students with loan laptops, where necessary
- Assist administrative staff in the College at the direction of the IT Systems Manager
- Maintain staff and student loan laptops
- Assist IT staff with day-to-day requests and running of the College
- Other duties as requested by Principal/Business Manager
- Provide first-level end user support in person, via phone, email and remote desktop
- Provide staff and students support with laptop problems and general IT support
- Capacity to work with Office 365 (SharePoint, OneDrive, Teams, Word, Excel, etc.)
- Understanding networking basics (TCP/IP Ethernet, WiFi connectivity troubleshooting)
- Supporting staff with printing, scanning, and multifunction device issues
- Supporting IT Office with VoIP (telephony systems)
- Provide support to the IT Manager for network and server maintenance
- Imaging of devices where necessary and ensure the timely return of the laptops to the student
- Active Directory administration
- Liaise with IT vendors regarding pricing for products and services where required at the request of the IT Systems Manager
- Follow all College policies and procedures – especially those that relate to daily IT processes and guidance by the IT Systems Manager.
About you
To be successful in this position you will bring relevant contemporary skills and experience including:
- Expertise in helping to maintain and support ICT network infrastructure and ICT initiatives
- Experience in contributing to the development, maintenance, and improvement of ICT administrative systems and databases
- Proficiency in installing equipment, software, and performing routine maintenance and repairs
- Ability to assist others with technical advice on network systems, software, and resources for learning programs
- Strong troubleshooting skills to diagnose and resolve ICT incidents, while improving services through escalation and issue resolution
- Certificate in Information and Communication Technology (ICT) or related field
- For this position you are not required to be Catholic.
Eligibility and Safeguarding requirements:
- Eligibility to work in Australia for the duration of the appointment
- Hold a Paid Employee Positive Notice Blue Card prior to commencement.
Why choose BCE
Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards:
- Opportunities for career advancement and professional development
- Competitive remuneration and flexible work arrangements (position dependent)
- Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
- Salary packaging and salary-sacrificing options
- Active staff social club and wellness programs
- Personal support for our employees and families through the Employee Assistance Program.
Please note applications for this position may be considered as they are received, and an appointment made prior to the advertised close date.
Everyone at BCE models and fosters a commitment to the safeguarding of children and promotes a culture where student protection is everyone’s responsibility. The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.
Equity and inclusion are at the core of our Catholic values and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this position.
By choosing to continue, you agree to the Privacy Policy (Employment Collection Notice which includes being contacted by Brisbane Catholic Education in future if a similar position becomes available) and to be included in BCE’s talent pools for future opportunities. Show Privacy Policy
