Administration Support Officer - Reception and Insurance
Date: 16 Mar 2026
Location: WOOLLOONGABBA, QLD, AU, 4102
Company: Brisbane Catholic Education
About Brisbane Catholic Education
Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with parents, governments, and the wider community, BCE fosters social responsibility, self-discipline and Catholic values in all its students. We offer a supportive working culture where care for the individual is an important part of our ethos. Arrive at work every day to a welcoming and compassionate environment, knowing that you'll be supported to take care of what's important to you. Learn more about Brisbane Catholic Education.
About our team
The Office Services team is responsible for the provision of a suite of services including venues, building security, travel management, fleet, telephony and mobile technology systems, records management, reception, receipt and despatch and BCE insurance provision.
Summary
Brisbane Catholic Education is seeking a professional and welcoming Administration Assistant – Reception to be the first point of contact for visitors and staff at our Woolloongabba office. This role plays a key part in delivering high‑quality customer service while providing administrative support that enables the smooth day‑to‑day operation of the office. You will contribute to a positive first impression of BCE by ensuring enquiries are handled efficiently, respectfully and with attention to detail.
- Location: BCEO Woolloongabba
- Status: Permanent (continuing) | Fulltime | Commencing March 2026
- Salary: $69,681 - $78,745 plus super
- Ad Close date: 30 March 2026
- Contact: CareersBCE@bne.catholic.edu.au
About the opportunity
In this position you will:
- Act as the first point of contact for visitors, employees and external stakeholders, providing a professional and welcoming reception service
- Manage incoming calls and enquiries using telephony systems, directing requests efficiently and accurately
- Deliver high‑quality customer service by responding promptly to enquiries and providing clear, helpful information
- Provide administrative support to the Office Services team, including data entry, invoice processing and general office tasks
- Apply established processes and procedures to resolve enquiries and support continuous improvement of work practices
- Maintain reception security requirements, including visitor management systems and contractor access cards
- Manage hand‑delivered and confidential items with discretion and professionalism
- Support office operations through tasks such as fleet vehicle bookings, transport coordination and system updates
About you
To be successful in this position you will bring relevant contemporary skills and experience including:
- Proficiency in Excel and an understanding of Microsoft Office 365 Suite
- Demonstrated experience in a reception, administration or customer service role
- Being adaptable, flexible, proactive, and able to prioritise tasks effectively
- High level of attention to detail and ability to manage tasks efficiently
- Working collaboratively with different stakeholders at different levels.
- Following policy and procedures to resolve minor challenges and issues
- Previous experience or a relevant qualification in business administration will be well regarded
Eligibility and Safeguarding requirements:
- Eligibility to work in Australia for the duration of the appointment
- Ability to obtain a National Criminal History check prior to commencement
Why choose BCE
Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards:
- Opportunities for career advancement and professional development
- Competitive remuneration and flexible work arrangements (position dependent)
- Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
- Salary packaging and salary-sacrificing options
- Active staff social club and wellness programs
- Personal support for our employees and families through the Employee Assistance Program.
- Fitness Passport access – discounted membership giving you flexible access to a wide network of gyms, pools and fitness facilities for you and your family.
Please note applications for this position may be considered as they are received, and an appointment made prior to the advertised close date.
Everyone at BCE models and fosters a commitment to the safeguarding of children and promotes a culture where student protection is everyone’s responsibility. The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.
Equity and inclusion are at the core of our Catholic values and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this position.
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