Venue Support Officer
Date: 11 Feb 2026
Location: WOOLLOONGABBA, QLD, AU, 4102
Company: Brisbane Catholic Education
About Brisbane Catholic Education
Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with parents, governments, and the wider community, BCE fosters social responsibility, self-discipline and Catholic values in all its students. We offer a supportive working culture where care for the individual is an important part of our ethos. Arrive at work every day to a welcoming and compassionate environment, knowing that you'll be supported to take care of what's important to you. Learn more about Brisbane Catholic Education.
About our team
The Office Services team is responsible for the provision of a suite of services including venues, building security, travel management, fleet, telephony and mobile technology systems, records management, reception, receipt and despatch and BCE insurance provision.
Summary
We’re looking for a proactive and service‑focused Venue Support Officer to help ensure our meeting and learning spaces operate smoothly each day. In this role, you’ll create a welcoming experience for staff and visitors, coordinate room bookings and event setups, and support the delivery of professional learning activities. You’ll play a key part in maintaining well‑organised, safe, and high‑quality venue environments that enable teams to do their best work.
- Location: O'Shea Centre, Wilston
- Work Hours: 30 per week
- Status: Parttime Continuing | Commencing February
- Salary: $35 - $39 per hour plus super
- Ad Close date: 23 February 2026
- Contact: CareersBCE@bne.catholic.edu.au
About the opportunity
In this position you will:
- Coordinate day‑to‑day venue operations to ensure rooms, facilities, and resources are prepared and functioning for meetings, workshops, and events.
- Provide warm, timely, and professional customer service to staff, facilitators, visitors, and attendees.
- Manage venue bookings, online calendars, and enquiries to support smooth scheduling and communication.
- Work closely with facilitators to confirm requirements and support all aspects of room setup, including audio‑visual and equipment needs.
- Oversee catering logistics, including ordering, receiving, and organising meal‑break setups and pack‑downs.
- Support venue maintenance by triaging issues, lodging requests, and assisting with contractor coordination.
- Provide a range of administrative support such as reception relief, preparing documents, and processing purchase orders and invoices.
- Maintain a safe, clean, compliant venue environment, supporting WHS processes, visitor management, and emergency procedures.
About you
To be successful in this position you will bring relevant contemporary skills and experience including:
- Initiative and problem‑solving ability, particularly in fast‑paced or changing situations.
- Being adaptable, flexible, proactive, and able to prioritise tasks effectively.
- Strong customer‑service and hospitality skills, with the ability to create a warm and professional experience for staff, visitors, and event facilitators.
- Working collaboratively with different stakeholders at different levels.
- Following policy and procedures to resolve minor challenges and issues.
- Confidence in supporting venue operations, including room setup, audio‑visual equipment, and general event requirements.
- Experience in similar customer‑service, hospitality, venue, or administrative roles (highly regarded)
Eligibility and Safeguarding requirements:
- Eligibility to work in Australia for the duration of the appointment
- Positive Notice Blue Card for working with Children
- Current First Aid and CPR
Why choose BCE
Join us and be part of the largest Catholic Diocese in Queensland, nurturing your personal and professional development goals. As a valued member of our organisation, enjoy these and other rewards:
- Opportunities for career advancement and professional development
- Competitive remuneration and flexible work arrangements (position dependent)
- Access to targeted AI tools and training with a focus on innovation and strong ethical standards. Learn more here: The Rome Call for AI Ethics and Microsoft Australia News Centre
- Salary packaging and salary-sacrificing options
- Active staff social club and wellness programs
- Personal support for our employees and families through the Employee Assistance Program.
Please note applications for this position may be considered as they are received, and an appointment made prior to the advertised close date.
Everyone at BCE models and fosters a commitment to the safeguarding of children and promotes a culture where student protection is everyone’s responsibility. The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.
Equity and inclusion are at the core of our Catholic values and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this position.
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